Where I
Started
My
idea began as a simple textbook service with a simple idea behind it. I wanted
to find the best way to get college students the books that they need at the
lowest cost possible; all while maintaining high customer service standards and
causing the least amount of hassle for our customers. Throughout the entire
project, I have been discussing different aspects of the company and figuring
out what it would take to really get “In A Bind” up and running. After doing
some research into different products and services as well as taking into
consideration the feedback I have received via comments on my blog posts, I
have been able to carefully dissect some of the main aspects of my project and
work on them. From social media use to internet security, I have been able to
put together some ideas that will become really beneficial for the outcome of
my idea. So where do the chips fall as of right now? Well….
Puzzle
Pieces
One
of the first things that I would have to do in order to make “In A Bind” into a
reputable company is to have a detailed outline of what I want to do and how
long it will take me complete that task. This will become my greatest asset
throughout the process of starting “In A Bind” because it will keep me on track
as well as allow me to make sure that things are going according to plan. The
next think I will need to do is make sure that I have a detailed list of
everything that I will need to make this happen. From web developers to
textbook vendors and storage place, I want to make sure that I have all of the necessary
tools and resources available to me before I make any decision. Once I have all
of this information, then the real fun can begin.
After
my plans are officially written up and I am able to access all that I will need
for the business, then I will need to find one of the most important parts of
any small business; a team. As I began to write more about my idea, I kept
coming up with new facets that could be added to the company, and as I did
this, I began to realize that I would definitely need some major help. I will
want to hire a small team to help me start up and maintain “In A Bind” as well
as help spread the word about it. The team will start small and I will hire a
few people per department based on the amount of work that each department will
take. For instance, the main part of our ONLINE service is the website. The
website is where everything is going to take place. From housing our customers’
personal information to containing continually updated material regarding what
we have in stock, the website is housing a lot of important components of the
business; so making sure it is always in tip top shape is one of our main
concerns. I will hire a few web developers as well as information security
experts to make sure that everything runs smoothly in the IT department. Once a
team has been hired and well integrated into the company, it’s time to seek
outside help.
Good
Connections
Once
the team is up and running, then we’re going to go out and look for the best textbook
vendors that we can find. We want to make sure that no matter what; we give our
customers the best product with the lowest price possible. We’re going to take
as much time as needed to find great partners to work with who have the same
goal in mind. We will look at direct distributors of the textbooks as well as 3rd
parties in order to rind the right price for us. We’re going to need not only
textbook vendors but shipping companies as well to make sure they can give a
nice flat that will not put our customers at much of a financial inconvenience.
We are also going to need to form a good relationship with the company who is
in charge of Blackboard. Blackboard will be a very important part of the
website because this is what students are going to use to enter their schedule
into the website and find out what books they need for each class, so it will
be very important for us to make sure that we develop a good professional
relationship. That way we can come up with a service that will both provide our
customers with an optimal experience as well as make both parties happy. Once
this step is completed, the final thing to do is make our presence known.
Advertising
for “In A Bind” and really getting our name out there is going to be a process
in which our most creative ideas are going to have to take place. There are a
ton of textbook sales companies out there that have their name plastered all
over college campuses and are constantly emailing students about deals that they’re
having. I would want to use different tools that could reach a wide ranged
audience; specifically social media. I would love to get the news out there in
the most convenient way for people. A lot of people, especially those who are
my age or a few years older, are constantly looking at things like Facebook,
Twitter, etc. on their laptops, iPads, or phones; so why not make getting news
and things to them easier. We will tweet about specials as well as add them to
our Facebook page, just to keep people updated and in the loop. I also think it
would be great if we could find campus ambassadors who are willing to go out
onto their campus and talk to their fellow students about all that we do at “In
A Bind”.
“In
A Bind” has gone from a simple textbooks sales company to an interactive
website where students can log on, purchase textbooks, and communicate with other
students. The site makes buying the books that they need very easy while also
incorporating some different tools that can help our customers out with
preparing for classes (like online tutors that are available 24/7). The main
aspects that I think sets this service apart from most other services is:
1. The
incorporation of Blackboard which makes finding books a lot easier
2. The guaranteed
low prices
3. The ability
to sell the books back with 50% of the price of the book returned, guarantee
In
the end, with these constant blog posts that we were assigned, I was able to
learn more about what it would take to start up this business using IT tools
which is a very important thing to about when it comes to starting a web-based
company like “In A Bind”.





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